Workarounds everywhere
Teams use spreadsheets, emails, shared folders and personal notes to fill the gaps left by the main software.
CUSTOM BUSINESS SOFTWARE · SMEs
An application built around the way your business actually works.
When standard software forces your teams to work around it, GE2Smart turns the real process into a simple, secure and scalable business application.
Your business should not have to bend around generic software.
Custom software does not have to mean a massive programme. It can start with one precise flow—sales follow-up, field work, approval, quality or a customer portal—and grow when real usage justifies it.
A cross-functional process
The same case moves from sales to operations and billing without a shared view or clear ownership.
Hard-to-trust information
Statuses diverge, documents are scattered and it becomes difficult to know who changed what.
Too many unused features
A market solution covers a hundred scenarios but makes your daily scenario slow and complicated.
What the tool can bring together
The useful scope, without rebuilding an entire ERP.
Each building block is selected according to the value it brings to users and decision-makers.
Centralised data
Records, cases, files, comments and history in one shared source.
Profile-based access
Each user sees and changes only what matches their responsibility.
Steps and approvals
Statuses, rules, approvals, exceptions and follow-ups are made explicit in the flow.
Automated documents
Reports, quotes, certificates or summaries generated from validated data.
Targeted connections
Exchanges with existing software when APIs or exports make the connection worthwhile.
Practical management
Indicators, alerts and action lists designed to support decisions, not merely display data.
A possible journey
One customer request moving through three teams.
Sales records the request in a spreadsheet, emails operations and follows up manually to find out what is happening. Billing receives incomplete information at the end.
The Smart Tool creates one case, assigns tasks, collects documents, triggers approvals and prepares the information needed for billing.
Each role has its own view, the customer receives consistent updates and management can see blocked or late cases immediately.
Related use cases
Concrete scenarios, not an abstract feature list.
Each example starts from an existing way of working, describes a possible tool and states the outcome to aim for.
B2B services · OperationsBusiness application
Case follow-up and approvals
One record for owners, documents, status, deadlines and decisions instead of several spreadsheets and email threads.
Discuss a similar caseTrade & distribution · OperationsWorkflow automation
Order-to-delivery workflow
Order checks, availability, preparation, delivery updates and exceptions in one controlled flow.
View the related solutionIndustry · QualityWorkflow
Quality non-conformity workflow
Report, qualify, assign, evidence and close corrective actions in one place.
View the related solutionManagement · Multi-sourceDashboard & BI
Multi-source management cockpit
Shared definitions, alerts and links from indicators to the cases that need action.
View the related solutionBuild quickly, without building blind.
The prototype reduces risk. Framing data, access rights and exceptions protects the move into production.
Observe the real process
We start with the screens, files, emails and decisions people actually use.
Prototype the central journey
Users validate screens and rules quickly before more features are added.
Build and secure
Data, access, history, backups and integrations are treated according to the real risk.
Roll out progressively
A useful first scope goes live, then grows from feedback and evidence.
Value should be visible in the daily work.
01Information entered once
02Visible ownership and statuses
03Fewer errors and manual follow-ups
04A tool that can evolve with the business
Before framing your project.
The answers stay general. Your data, risks and constraints determine the final scope.
Do we need to replace all our software?+
No. A business application can complement your existing stack, cover a weak process or replace only a spreadsheet that has become critical.
How many users can the tool support?+
Sizing depends on the project. The framing covers profiles, data volumes, simultaneous use and availability requirements.
Can we start with a small scope?+
Yes, and that is usually recommended. The first scope should solve an important problem while remaining quick to validate and deploy.
Who owns the data and code?+
Responsibilities, usage rights, hosting, reversibility and ownership of deliverables are made explicit before launch.
When is standard software the better choice?+
When a mature solution covers the process without excessive workarounds. The diagnostic compares improving the current setup, integrating existing software and custom development before defining the useful scope.
Your real caseShow us the current process.
Show us the current process.
We will tell you what is worth building.
Describe the process and mention any files or screenshots you could share during a later, secure exchange.